Paramount Plus Login Issues Troubleshooting

Updated on 2022-02-08
These tips can help you fix Paramount Plus login issues on mobile and other devices. They are safe and easy to try.

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When you use streaming services often, you should expect to see error codes from time to time. These codes pop up due to several reasons, but basically due to weak internet connections or regional restrictions. In rare cases, it could be that the service is down - the servers are offline - at that moment.

Paramount+ is one of the most popular streaming services globally. However, it is not available to everyone except people living in select American regions. Well, people who are living outside the US are still the service - albeit, they use VPNs to bypass the Geo-restrictions.

One common issue faced by Paramount Plus users is the inability to log in at most times. Well, we have analyzed the various possible fixes to this issue.

Paramount Plus Login Issues: Troubleshooting and Fixes

These tips were shared in the service's official support forum; hence, they are proven. However, if you try them and you're still unable to log in to your account, proceed with contacting the Paramount Plus support team.

1. Check Your Internet Connection

When you’re unable to log in to a streaming service, the first thing to do is to check your internet connection. If you’re using an internet device (router or WiFi device), check if the device has strong signals, or you can move it to an area where there are stronger signals.

You may need to check if your internet bundle is still active, or you’ve exhausted it already. If you certify that there’s nothing wrong with your connection, yet you can’t log in to Paramount+, try other fixes below.

2. Check Device Compatibility

Your device must be among the list of compatible devices before you can stream Paramount Plus. Well, the Paramount Plus app is available across platforms: Smart TV, mobile phones (iOS and Android), streaming devices, and even gaming consoles.

If your device is supported, check if it meets the minimum requirements to run the Paramount Plus app. Yes, you may have an iOS device, but if your iOS version is older than V12.2, you can't stream Paramount Plus on that device. So, check if your device meets the requirements.

3. Disable AdBlocker (If You're on PC)

If you're logging in via the web version on PC, ensure to disable your browser's ad-blocking feature. Paramount Plus has an ad-supported plan, and if you're on this plan, you must need to disable your ad-blocker to access and stream the contents available on the network.

4. Clear Cache and Cookies

Cache and cookies, can, most times prevent you from accessing an app or web page. That said, if you’re on mobile, clear the Paramount Plus app’s cache data. In contrast, if you’re on PC, streaming the web version, you should clear the browser’s cache and cookies. Here’s how to do this:

On Mobile Phones: Go to Settings --> Apps --> All (Apps) --> Find the Paramount+ app and tap on it --> Clear Cache.

On PC Browsers: Open the browser’s settings page and search for “Clear Cache.” When you see the settings option, choose to clear the cache and cookies at the same time.

5. Restart or Reboot Your Device

Depending on the device you're using to stream, the rebooting/restarting procedure may differ. However, you could try a "Hard" reboot for streaming devices - so to say, disconnect them from power while they're on, then plug back after some seconds.

Restarting mobile phones and rebooting PCs are pretty much straightforward. Also, if you’re streaming using your gaming console, try hard rebooting or follow the ideal reboot procedure for the console.

You may also have to reboot your router/WiFi device to see if that would fix the situation for you.

6. Update the App or Browser

Most times, Paramount Plus login issues occur when you’re still using an older version of the app. If you haven’t updated the app for a long time, it is advisable to check your app store for the latest version of the app and update yours.

When newer versions of an app are released, the older version typically starts malfunctioning and that could be the reason for the issues you're facing. So, update your app and try logging in again.

7. You’re Living in an Unsupported Region

You can’t access Paramount+ from an unsupported region unless you use a VPN to mask your IP address. If you’re already using VPN, switch to another server located in a US city to see if you can log in successfully. Hopefully, this would work for you.

8. Contact Paramount Plus Support

After trying out the tips explained above and none seems working for you, contact Paramount+ support and complain. The technical team would provide you with details on how to proceed further.

How To Download Paramount Plus Videos

There are thousands of classic on-demand titles, blockbusters, and interesting TV shows on Paramount Plus. You can save Paramount Plus videos for offline viewing, but if you want to get the movies and TV shows off the service, then you need a 3rd-party tool like Y2Mate Paramount Plus Downloader.

This downloader allows you to save Paramount Plus videos in clear FHD quality and MP4 quality. It also preserves the movies' metadata and lets you choose how to deal with the subtitles. Also, Y2Mate Paramount Plus Downloader supports batch downloading, and it removes ads from the videos - for basic plan subscribers.


  • Download and install Y2Mate Paramount Plus Downloader
  • Launch it and click on VIP Services, find the Paramount+ card, and double-click on it
  • Log in to your account and find the movie you want to download.
  • Play the video/movie/TV show; as the video starts playing, Y2Mate Paramount Plus Downloader would automatically pop up the download options; choose your preferred setting and start downloading the movie.

What More?

If you’re facing Paramount Plus login issues, try resetting your password or try out these eight (8) troubleshooting tips shared above. To download a movie or TV show from the service, use Y2Mate Paramount Plus Downloader; it is fast, easy to use, and reliable.