I can't download NHK Plus! 4 causes and solutions!

Updated on 2023-07-04
This article details the main causes of the NHK Plus download failure issue and how to address them, covering the four main causes: DRM restrictions, device limitations, application issues, and NHK server issues, and how to address each.

NHK Plus is a convenient service that allows viewers to enjoy NHK broadcast programs on demand. However, some users face problems when it comes to downloading NHK Plus. Failure to download not only prevents offline viewing of favorite programs, but also causes problems such as buffering during streaming and viewing interruptions due to network limitations.

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This article details the main causes of NHK Plus download failure issues and how to address them, covering the four main causes: DRM restrictions, device restrictions, application issues, andNHK server issues, and how to address each.

Armed with the knowledge to solve your NHK Plus download problems, you will be able to have a smooth viewing experience on your own device. Now, let's learn the steps to resolve the problem of not being able to download.

NHK Plus Download Failure Cause 1: DRM Restrictions

NHK Plus DRM Protection

It is difficult to record and save NHK Plus videos because the programs distributed by NHK Plus are DRM-protected and copy-protected. when you record NHK Plus programs, you can hear the sound but the screen often goes black and you cannot record.

When downloading NHK Plus videos with recording software, it may take too long or the quality may be low.

How to remove DRM protection

Therefore, in this article, we recommend StreamGaGa Downloader.


StreamGaGa Downloader is the most powerful NHK Plus downloader that allows you to save NHK Plus drama, anime, variety, sports, and other videos as MP4/MKV files with up to 2160p and AAC 2.0 audio track with no viewing time limit. You can watch anytime, anywhere under offline environment. Batch download function allows you to download and save multiple NHK Plus videos at once.

All-in-one monthly fee: $39.9

In addition to NHK Plus, you can easily download from over 1000 websites including Netflix, HBO, Disney+, Amazon Prime, Hulu, Paramount, Crunchyroll, Funimation, Discovery Plus, U-Next You can easily download from more than 1,000 websites.


In addition, the built-in ability to remove DRM protection technology means that stored NHK Plus content can be played on any device without DRM.

This section will show you how to use the StreamGaGa downloader to save NHK Plus to your computer and watch it offline.


Step 1: Download and install the software according to your computer's operating environment.

    Download the software and install it.

Step 2: Once the StreamGaGa downloader is installed on your PC, launch it. Click on "Home" on the left part of the top screen.

Step 3: Paste the NHK Plus video link (https://plus.nhk.jp/) into the address bar at the top.

Step 4: Once the video is played, the download screen will appear. There are download format, quality, and subtitle downloads, etc. Check the boxes as necessary.

Step 5: When the NHK Plus download screen appears, click "Download Now" to start downloading NHK Plus. If you wish to download multiple NHK Plus videos at once, click "Add to Queue" to add them to the task. Then click "Start All" to download the NHK Plus videos of your choice.

Step 6: The progress of your NHK Plus download will be displayed. After the download is complete, go to "Download" on the left sidebar of the title.


Cause of NHK Plus download failure 2: Device limitations

Identification of unsupported devices and alternative methods

Refer to the official website to identify devices that do not support NHK Plus.

If your device is not supported, consider a compatible device as an alternative.

How to deal with insufficient storage capacity

Check the storage capacity of your device and make sure there is enough space for downloads.

Delete unnecessary files and apps to free up storage space.

Cause of NHK Plus not downloading 3: Application problem

How to update the NHK Plus application to the latest version

For smartphones, download the latest NHK Plus application from the Google Play Store or Apple App Store.

Once the update process is complete, restart the app to make the latest version available.

Procedure for clearing the cache and reinstalling

To clear the app cache, select the appropriate app from the Application Management or Application Settings in the Settings menu.

After clearing the cache, reinstall the app to see if the problem is resolved.

NHK Plus Download Failure Cause 4: NHK Server Issues

How to check NHK server down status

Check the official NHK website and social media accounts for information regarding server downtime and maintenance schedules.

It is also important to check official announcements regarding server issues from NHK's online support pages.

How to obtain information on server maintenance and what to do about it

If you are unable to download during server maintenance, wait until the scheduled maintenance is completed or try again later.

Consider contacting NHK Support to obtain detailed server maintenance information and wait for updates until the problem is resolved.

Contact NHK and additional support options

If you are still having problems downloading NHK Plus, consider contacting NHK.

You can find an inquiry form and contact information on the official NHK website.

Be sure to describe your problem in detail and provide information about your device, application, and network to receive prompt support.

By trying these remedies, you should be able to solve your problem with downloading NHK Plus.


Problems with NHK Plus downloads can be caused by DRM restrictions, device limitations, application issues, or NHK server issues. To address these issues, it is important to try the following measures


  • For DRM restriction issues, try using the StreamGaGa downloader to remove DRM protection.
  • For device restrictions, it is important to identify devices that are not compatible and to secure storage space. Choose a compatible device or delete unnecessary files to free up storage space.
  • For application problems, updating to the latest version or clearing the cache and reinstalling can help. Download the latest version from the official app store and see if it solves the problem.
  • For NHK server issues, check the official website and social media for information or wait for server maintenance. If the problem is caused by the server, check the official announcement and try again after the maintenance is finished.


If the problem persists or you need additional support, consider contacting NHK. You can use the official website or contact form for more information and prompt support.

In most cases, NHK Plus download errors can be resolved by taking the appropriate measures. Try the solutions described in this article to ensure a smooth viewing experience.