HBO Max Not Working? Best Troubleshooting Guide and Solutions

Updated on 2023-06-30
Getting much annoyed with the errors? Do not worry. Install Y2Mate HBO Max downloader and download your favorite show and enjoy error-free streaming

You are watching the climax of'Goodfellas,' and suddenly, the error'HBO Max is not working' pop-up. The climax scene and the error drive you crazy, and you lose your temper. It happens precisely with every binge-watcher when unexpected errors appear on your device screen.

As a result, either you try to fix it on your own or, disappointingly, switch off the device and move to other work. The error codes are standard that HBO Max sends to alert you for specific reasons.

The live stream prevents you when something odd happens either with their network service or internet connections. Whatever the reasons are, we viewers get badly affected due to its untime popping-up and disturbing the watching trail.

A few standard solutions of the common errors you can try

Do not worry. We will suggest a few solutions that you can fix independently, depending on the error intensity and type.

Let's check!

  • If you get the error code'HBO Max is not working,' switch off the device, wait for 1 or 2 minutes, then switch on again.

  • Whenever you go for an OTT plan, make sure your internet service provider supports live streaming, or else you can get the error very often during the watch hours.

  • Place the modem or router on the table or desk so that the router catches up with the internet signal without any glitch.

  • Unplug the router or modem for some time and then plugin and check whether the error still exists.

  • Clear cache and cookies from your browsing history on a time interval, or else stored cookies and cache prevent you from watching your favorite shows on HBO Max.

These are the standard and basic solutions you can try if nobody is around for help. But some technical errors require expert assistance and suggestions, which we provide you for the next section of this article.

HBO Max error codes and How to fix them

HBO Max Error code 420

HBO Max Error code 420

Why the error turned up: The error code 420 appears for two reasons: Either your HBO Max is not updated. And the second thing, if the HBO server is overloaded, you may get the error.

Devices: Android and iOS devices

What's the remedy: When you get the error 420, go to the app store, click on the update button and update it. After the update, if the error is still pop-up, wait for a few minutes or even hours. It is the HBO Max server issue, and you have to wait until they fix it from their end.

HBO Max Error Code 100

HBO Max Error Code 100

Why the error turned up: The error pop-up is due to poor connectivity of the internet service provider, or you are using a VPN or Proxy server to watch HBO Max.

Devices: Android and iOS

What's the remedy: To fix the error, you need to check the internet connection. Switch off the router or the modem and wait for a few minutes and then again switch on. Place the router or modem at the upper desk so that it can catch the signal strength.

If you are using a VPN or Proxy server, close the server and not use it for the next few hours. HBO Max banned the account altogether if they found a VPN or Proxy server linked up with your account. Be careful.

HBO Max Error Code 102

Why the error turned up: The error pop-up due to server issues on router or modem, sometimes the compatibility issues arise with your smart tv and HBO Max server, and you get error code 102.

Devices: Samsung smart TV, Chromecast, etc.

What's the remedy: Check the router or modem and the signal strength it is getting. Restart the router and check whether the router is compatible with the smart tv adaptor.

HBO Max Error Code 205.4

Why the error turned up: The error appears due to a login issue to the HBO Max app.

Devices: Apple tv, iPad, iPod, etc.

What's the remedy: Apple users need to fix the error by following the steps.

Visit Apple TV settings.

Click on the users and account.

Click on the TV provider and log out from the account.

Visit the individual channel app and make sure you should not log in to the app again.

Keep visiting the individual app until you get the web address or any unique code for the respective channel app.

Through the web address or the unique code, try to log in to DirecTV for the individual app.

It's time taking, but it's the only way to solve the issue. 

HBO Max Error Code 201

Why the error turned up:  It is a sign-up issue that you can fix on your own.

Devices: Apple TV, iPad, iPod, etc.

What's the remedy: Try to log in with the user ID and password of the AT&T service, which enables access to HBO Max.

HBO Max Error Code 321 Chromecast

HBO Max Error Code 321 Chromecast

Why the error turned up: The error appears because of the poor network connection.

Devices:  Android, Chromecast etc.

What's the remedy: Check the router or the modem connectivity, restart it and wait for a minute and switch on the router or modem. Reboot your device, wait for a few minutes, and again switch on the device.

HBO Max Error Code 103

Why the error turned up: The error shows up because of a connectivity issue.

Devices: Android, Smart TV, Chromecast, Amazon Fire TV, etc.

What's the remedy: Reboot your device by unplugging it for 2 to 3 minutes. Clear the app's cookies and caches and uninstall the app.

Reset the DNS settings so that it functions 'automatic' and locate the apt server of the HBO Max app.

Switch off the router or modem, wait for a few minutes. Again switch on and start watching your HBO Max movie.

HBO Max Error Code Eli-1020

HBO Max Error Code Eli-1020

Why the error turned up: The error turned up because of the connectivity issue.

Devices: Android TV, Smart TV, Amazon Fire TV

What's the remedy: Switch off your device and keep it in the unplug position at least for 2 or 3 minutes.

Again plug into the device and on the power button.

Log out from the HBO Max and clear the app cache and cookies and delete the app.

Reinstall the app, sign up to your HBO Max account.

HBO Max Sound Not Working

Why the error turned up: The error appears when you are watching your favorite shows or movies, and suddenly it's not audible. It is also a technical issue related to the HBO Max server.

Devices: PC, Smart TV, Amazon Fire TV, etc.

What's the remedy: Check the volume of your devices, check the HBO Max server from a third-party tool whether the server is active or down. If there is a server issue, you have to wait to settle the error from their end.

If the server is perfectly working, then you visit the HBO Max app, clear the browsing data, cookies, caches, and log out from the account. Again login and start watching your favorite show on HBO Max.

HBO Max Buffering Issues

HBO Max Buffering Issues

Why the error turned up: HBO Max buffering issue appears when the server is overloaded.

Devices: Buffering can happen with all the supportive devices of HBO Max.

What's the remedy: Whenever you get buffering, you need to log out from the HBO Max account. After a few minutes later, you log in and click the play button again.

If still, you get the buffer, click on the settings, and click on the update button to update the app, remove cache and cookies from the app, uninstall the app and again install it.

HBO Max Errors on Devices

Why the error turned up: Devices error appears regarding device compatibility. If the device does not update to watch HBO Max, you will get the error.

Devices: Android, Smart TV, Chromecast, etc

What's the remedy: Reboot the devices, delete cookies and caches from the device settings and log out from your HBO Max account. Uninstall the app and after a few minutes, reinstall it, log in to your HBO Max account.

HBO Max 'Can't Play Title Error.'

HBO Max 'Can't Play Title Error.'

Why the error turned up: The reason behind the 'Can't Play Title' error is corrupted files stored in the browsing history of the HBO Max app.

Devices:  Android, Smart TV, Apple TV, Chromecast, etc

What's the remedy:

  • Go to the device settings.

  • Click on the browsing history.

  • Select the Clear browsing data.

Once the browsing history is removed, you can uninstall it and reinstall it after a few minutes.

If you try to clear the browsing data on an Apple device, you need to uninstall the app, then reinstall and log in to your HBO Max account.

What do we sum up from the error?

After verifying all these error codes, we can conclude that the error codes bring a lot of trouble while you're watching your favorite shows on HBO Max. The error codes disturb the watching row that spoils the mood.

The permanent remedy of the error codes

When so many errors disturb your watching hours, you can select a third-party tool to download your favorite movies or shows from HBO Max and enjoy the offline watch.

Y2Mate HBO Max downloader, No error, No disturbance Software

Y2Mate HBO Max downloader

If you prefer to watch Jack Snyder's 'Justice League' without any error code disturbance, then select Y2Mate HBO Max downloader software. The software is technically advanced with a wide range of live stream accustomed features and functions.

The high-class features that give you uninterrupted offline watch

The elite features that serve their true purpose and let you watch offline shows or movies is an overwhelming experience. Let's know the elements and the benefits.

  • High-resolution picture quality gives you the best offline experience that enhances the standard of downloaded content. You can adjust the resolution up to 4K and 8K based on the original content.

  • The batch download gives you the privilege to not interfere in episodes or series downloading activities. The application will detect and do automatically.

  • High speed brings down the time spent on downloading tasks. Now you can focus more on your other important work.

  • No error and no commercial ads disturbance destroy your mood anymore. The application is designed to prevent commercial ads and OTT live stream errors from perishing your offline watch.

  • Subtitles and meta information like plot settings, production details, cast details, movie name, etc., in your language provide you a better content grip to understand the subject matter.

  • You can save the metadata in the.SRT files and can share the download content by a USB cable with your friends.

  • The application supports other 1000+ websites to watch, download, and save for further watch.

All these premium features are available with Y2Mate HBO Max downloader software. You can install and enjoy your offline watch without error codes.

The pricing of the application

The cost-effective price of the software gives you payment flexibility in two ways, monthly and yearly. The monthly package starts with $19.9 with a single license for 1 PC, and the yearly package claims $59.9 with single support for 1 PC. Both plans come with free updates and all the features are accessible.

Try the installation on your own and start using it.

If you want to watch the error-free shows and movies on HBO Max, you need to install the application and download shows and movies unlimited.

Let's teach you how you download the application and start downloading HBO Max content.

Step 1: Visit the official website of Y2Mate HBO Max downloader

Check the official site and click on the download button.

Y2Mate HBO Max downloader

Step 2: Go to the live streaming service window.

To select the streaming service, open the window pane and click on HBO Max.

Step 3: Join in with email id and password

Login to your HBO Max account and check the shows and movies.

email id and password

Step 4: Pick up the show or movie.

Among the list of shows and movies, you select which you want to download.

Step 5: Click on the subtitle and meta info language.

As per your preferred language, you can check the language box of subtitles and metadata information.

Step 6: Finally, click on the download

After the language selection, you can tap on the download button and later save on. The application will auto-spot whether it's the part of episodes or series; it will download them accordingly.

We have a broad service product that you can streamline to mend your offline watch experience.

  • Y2Mate Netflix downloader

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The error codes create temporary disturbance and break the watch trail. If you want to get rid permanently, install the Y2Mate HBO Max downloader and download all your favorite shows, movies, docus to watch without errors.