Netflix has reached new levels today. It's at the top of its popularity due to its original content and the other exciting movies and web series that Netflix adds to its collection each day. 

However, specific Windows users complain that they see black screens when they try to open Netflix or watch the latest TV show or movie. It is a pain to see a black screen when you're waiting in anticipation to stream your favorite film or show on Netflix. This is often the case when you log into Netflix using Windows 10. Most of the time, the issue is not related to the Netflix service but rather within the device you're using. If you've also experienced Netflix black screen pc, this article is for you. We've listed the most effective solutions to fix the Netflix black screen issue.

Netflix screens turn black for many reasons

Nothing is more annoying than getting caught up during your favorite movie or show, but then, boom. The Netflix screen is black. It's pretty normal for you to assume that the streaming platform might be inaccessible because it has happened before. However, there are numerous reasons viewers experience Netflix screen black.

The most frequent causes for black screens are an issue with your system's file system, Netflix servers, or corrupted installation files.

How to fix the Netflix black screen error?

If you are experiencing Netflix black screen problems when trying to watch the latest TV show or movie on your web browser, do not hesitate to try these solutions.

1. Update Windows

If you're using the Netflix application and cannot launch it, you need to upgrade your Windows. Updating the windows is a recommended method on the official website of Netflix.

To upgrade your Windows, You must:

Step 1. 

Open Settings.

Step 2. 

Navigate to Update and Security.

Step 3. 

Click on the "Check for new updates" button in the left pane.

After installing available updates, reboot your pc, and then try to launch your Netflix app again.

2. Clear cache of your browser

You can fix common browser issues after clearing the cache. If you're using the Netflix browser to stream its content, there is likely that the cache is the cause of the black screen issue. To remove cache, follow these steps.

Step 1. 

Start the browser in which you stream Netflix. For instance, Chrome. Tap on the icon with three dots that appear on the top-right. Navigate over to the History section and choose from the History option.

Step 2. 

On the next page that opens, ensure that you check all three boxes and click the "Clear data" clear Data option. This will clear the history of your browser and the cache of your browser.

3. Run Browser As Administrator

Most of the time, when you attempt to run software on your Windows pc, it will not allow you to access the program without admin rights. This is the case where you have administrator rights to your computer. In this case, you can run a browser on your PC that has administrator privileges. The steps are given below:

● Close all open browsers on Windows.

● Click on the Start button.

● Click to Select all apps.

● Then you'll see the list of items. You'll need to click on the icon of your preferred browser from Firefox, Chrome, Opera, or Internet Explorer.

● Select to Run as administrator. Allow and then click Yes if asked.

● When the window appears, you can play your favorite film or TV show again to verify if it is working.

4. Clear Chrome browsing data

Follow the steps below to complete this:

  1. Select the Chrome menu (three dots at the top of the right) on the toolbar.
  2. Select Settings
  3. Choose Advanced at the bottom of the screen as you scroll down
  4. Visit Privacy
  5. Select Clear Browsing Data
  6. Visit the Clean the following items by selecting the drop-down box.
  7. Choose the start of time.
  8. Make sure to check for media licenses
  9. Select Clear browsing data
  10. Launch Netflix again

5. Make sure to have a good internet connection.

An insufficient internet connection could often cause issues, either on the video or the audio on Netflix. Before blaming Netflix for its poor performance, ensure that you have a strong internet connection. If not, fix your internet and stream the film again. To verify that you have enough bandwidth, visit YouTube and play any video. Also, you can read our guide on how you can solve a network issue.

Additionally, conduct speed tests to see the internet speed you're getting. This can be achieved with an online speed test tool. Go to Google and search for a web speed test. On the page of results, you'll find Google's speed test tool as well as other websites such as Speedtest by Ookla,, etc.

6. Install the latest version of Google Chrome

When you use Google Chrome to watch Netflix, the outdated version could cause this issue. It is possible to update to the latest version of Google Chrome to see whether it can help or not.

If you're using different browsers similar to Firefox, You can scroll to the next option.

  1. Google Chrome Launches Google Chrome.
  2. In the upper right-hand corner, click the three dots.
  3. Choose Help and after which click the About tab.
  4. Chrome will show the most current version and automatically install any available updates.
  5. Choose Relaunch to finish the update.
  6. Check out Netflix again.

7. Update your graphics driver.

If you face the issue of Netflix black screen with sound where you will only view the black screen; however, you can hear sound from your device. The graphics driver could be the reason behind this issue. You must use an appropriate graphics card with the current and accurate driver for compatibility with Windows 10. Update your graphics driver to aid in solving the issue.

Two ways that you can download the graphics driver.

1. Manually

You'll require computer expertise and perseverance to update your drivers in this manner. You must locate precisely the correct driver on the internet, download it, then install it step-by-step.

2. Automatically (Recommended)

This is the fastest and easiest method. You can do it with only a few mouse clicks, and it's accessible even if you're a novice.

8. Verify if Netflix is down

The server's load may even stop the operation of a website. So, if you encounter a problem like Netflix's black screen, don't panic. Netflix is a large business and has spent thousands of dollars to ensure that its service runs smoothly with high traffic. However, sometimes the usage of resources is so high at peak hours that servers of these big corporations may be unable to function correctly. If a significant amount of viewers are streaming Netflix simultaneously, it could lead to overspending bandwidth limits.

It's not very often that you see Netflix servers being down regularly. It is an uncommon event, but it happens occasionally. If something like this occurs, you'll immediately see news reports in the media.

How to download Movies using a Y2Mate Netflix video downloader?

Y2Mate Netflix Video Downloader is one of the best video downloaders that helps in downloading content from Netflix. You can easily download any Netflix movie, series, and original shows by using this downloader. also boasts an efficient online downloader. It includes the following features:

● Unlimited downloads, always free

● High-speed video downloader

● No registration is needed

● Support for downloading on all formats

It's simple to use Y2Mate for downloading videos. 

1. Copy the video's URL into the right bar, and then press the start button.

2. After the video URL has been processed, search for the video in the format and quality you like and then click the following button called "Download."

3. Select to click the download button again.

The video or audio can be downloaded. After the download is complete, you can find the downloaded file and play the download on your computer.

Frequently Asked Questions

Q. Why does Netflix black with audio, but there is no video?

A: If you hear the sound but do not see any video when you play Netflix, you may be having issues with your system. Follow the troubleshooting procedures for your device to fix the problem. If you cannot hear any sound or video, you can visit the Black screen without sound.

Q. What is the reason why Netflix disappears when you switch off VPN?

A: In addition, since certain Netflix content isn't available in other countries because of licensing issues, this could be the reason for your Netflix black screen. Thus, switch on your VPN and observe if your black screen disappears. Another option to prevent your screen from appearing black is to clean your browser's cache and cookies on your computer.

Q. Why does Discord Netflix black?

A: One of the significant causes of Discord's Netflix Black screen is the outdated driver. It is necessary to upgrade your driver to ensure the optimal functioning of Discord with sharing screens and live streaming.

Final Words

These are some of the top solutions to consider when facing Netflix black screen pc issues. Apart from these solutions, you can also attempt to remove adware from your computer, consider disabling antivirus software if you have one, or look up the permissions for apps.