Are you unable to log into the Spotify app due to an issue you're having with your account? If this is the case, the program you're using might be broken, or the desktop computer or mobile device you're using might be experiencing some kind of technical issue. There are a few different solutions to this problem, which we will show you how to implement.
It's possible that you are unable to sign in to your account because you do not have an active internet connection, the cache files on your app's device have gotten corrupted, or you have provided an incorrect password for the account. We'll walk you through the proper way to deal with these predicaments.
1. Examine your Internet connection
In the event that you are unable to access your Spotify account, the first thing you should do is check to see if your internet connection is working properly. If your device is not connected to the internet, it will not be possible for Spotify to verify your login details because the service requires a live internet connection.
You may check the status of your connection by opening a web browser on your device and going to a website like Google. This will allow you to check the connection. If the webpage you're trying to access loads successfully, then your internet connection is fine.
It is likely that your internet connection is broken if your website does not load. Either make an effort to fix the connection yourself, or get in touch with your service provider for assistance.
2. Determine whether or not Spotify is down
Spotify, much like any other internet service, is susceptible to experiencing outages every once in a while. When anything like this occurs, you will no longer have access to the various functions that the platform provides, including the ability to sign in to your account.
If there are any issues with the Spotify app, the company will let users know using its Twitter account, which is called "Spotify Status." You are able to check in to that account in order to determine whether or not the platform is now offline.
In that event, you will be required to hold off until the company finds a solution to the problems and brings all of its services back online.
3. Restart either your desktop computer or your mobile device
Your loaded programs might act erratically if your desktop computer or mobile phone has even the smallest of flaws. It's possible that the issue with your Spotify login was brought on by the inappropriate behavior of your device.
In this kind of situation, you can try to fix the issue by restarting your device and seeing if it helps. Simply turning your gadget off and then back on should fix the vast majority of its minor problems.
Restart a machine running Windows
- Choose the Power icon from the menu that appears when you press Start.
- Choose Restart from the drop-down menu.
Restart the Apple iPhone
- To adjust the volume on your iPhone, press and hold either the Volume Up or Volume Down along with the Side button.
- You can turn off your phone by dragging the slider to the right.
- To restart your phone, press and hold the Side button until it lights up.
Perform a Reboot on Your Android Device
- Keep holding down the Power button until the menu for controlling the power appears.
- Choose Restart from the drop-down menu.
After your device has finished restarting, you should attempt to log in to the Spotify app.
4. Change the password for your Spotify account
You are unable to access your Spotify account for a number of reasons, and one of those reasons is that your password is incorrect. It's possible that your password has a typo in it, or that you're logging into your account using an outdated password.
You have the option to change your password and then re-enter your credentials after the change has been made. This is how it should be done when using the internet:
- Launch your preferred web browser, go to the Spotify website, and look for the Log in button in the upper-right hand corner of the page.
- Click the "Forgot your password?" link that's located on the login screen.
- In the space designated for Email address or username, type in the username or email address associated with your Spotify account. After that, you need to verify the captcha and click the Send button.
- You can reset your Spotify password by going to your inbox, finding the most recent email from Spotify, and clicking the link that says "Reset password."
- You can change the password for your Spotify account by going to the "New password" area and entering a new one. Enter the same password into the space designated for "Repeat new password." After that, you need to verify the captcha and click the Send button.
- Launch Spotify on your computer or mobile device, and sign in using the new password you just created.
5. Clear the cache for the Spotify app
Cache files are utilized by Spotify in order to provide you with the best possible app experience. It's possible that these files have become corrupted, which is why you're having trouble signing in. You are in luck since you can fix the issue by just emptying the cache on your Spotify account.
This does not delete any of the information associated with your account. Your playlists and other stuff in Spotify will not be changed in any way. It is vital to keep in mind that the cache in Spotify can only be removed from an Android phone. If you want to clear the app cache on your Windows PC or Apple iPhone, you will need to remove the software and then reinstall it.
- Launch the app labeled "Settings" on the Android device you're using.
- To access Spotify, navigate to the Apps & notifications section of Settings.
- Choose the storage and cache options.
- Delete all the stored data.
- Launch the Spotify mobile app.
6. Ensure that the Spotify app is installed on each of your electronic gadgets
An out-of-date version of the Spotify app could result in a range of complications, including difficulties logging in. The majority of these problems can be fixed by upgrading the software currently installed on your devices to the most recent version available.
You may update Spotify on your iPhone or Android device by visiting to the app store for that device's operating system. To bring your app up to date on Windows, you will need to manually download and install the most recent version of the program. By following the directions that are provided here, you will be able to learn how to uninstall and then reinstall Spotify.
It would be beneficial to update Spotify for iPhone users
- You may access the App Store on your iPhone by doing this.
- Click the Updates button at the very bottom.
- Tap the Update button that's located next to Spotify on the app list.
The Android version of Spotify has been updated
- Launch the app for the Google Play Store on your mobile device.
- Find Spotify and make your selection there.
- Tap the Update button to bring the application up to date.
7. Disconnect Your Spotify Account From Any Third-Party Applications
You have the ability to provide access to your Spotify account to third-party applications and services. It is recommended that you remove such applications from your account whenever you are having problems logging in. You can disable access to those services associated with your Spotify account by checking in to the Spotify website.
- Start your preferred web browser, then head over to the Manage Apps tab on Spotify.
- Choose the option to Remove Access for any and all services that have been linked to your account.
- If you launch the Spotify app on your smartphone, you can make an attempt to log in to your account.
8. Deleting Spotify and reinstalling it on each of your devices is the next step
If the issue with logging in continues, it's possible that the Spotify app files are damaged. Because you are unable to repair these files, you will need to remove the program and then reinstall it in order to solve the problem you are experiencing.
You can uninstall the current version of Spotify from your device, and then install a newer version of the program after removing the previous installation. On either your desktop computer or your mobile device, this will rectify any problems that are app file-related.
Reinstall Spotify on a computer running Windows
- You may open the Windows Settings menu by pressing the Windows key and the letter I simultaneously.
- Go to the Apps section of Settings.
- Select Spotify from the list of installed applications to uninstall it.
- When prompted, select the Uninstall option.
- Visit the website of Spotify and download the most recent version of the desktop app for your own computer.
Put Spotify back on your iPhone by reinstalling it
- Tap and hold the Spotify app on the home screen of your iPhone to open it.
- To exit the program, select the X in the upper-left corner of the screen.
- At the prompt, choose the Delete option.
- Launch the App Store, look for "Spotify," and then install the application.
- Tap the download symbol on your screen in order to save the app to your mobile device.
Reinstall Spotify on your Android device
- Tap and hold the Spotify icon in your app drawer, and then pick Uninstall from the menu that appears.
- When prompted, pick OK from the menu.
- Launch the app for the Google Play Store on your mobile device.
- Find Spotify and make your selection there.
- Tap the Install button to begin installing the application on your mobile device.
Fixing Spotify login problems on desktop computers as well as mobile devices is a breeze with this guide
If you are unable to log in to your Spotify account, you will not be able to access any of your account settings, playlists, favorite songs, or any other items. If you haven't checked up to this streaming service in a while, consider yourself to be a complete outsider until you do so.
You won't have to spend too much longer in that predicament, thank goodness. You can try any one of the following solutions, or a combination of them, to fix the problems you're having logging into Spotify. After that, you'll be able to continue listening to music on your desktop or mobile device via the app.