Contact Spectrum Customer Service

Yvonne
Updated on 2022-10-31
Can't find the answer you are looking for on Spectrum.net? For TV, Internet and Home Phone questions, call us at (833) 267-6094. For Spectrum Mobile questions, call (833) 224-6603.

Can't seem to find the solution you need on Spectrum.net? Call us at (833) 267-6094 if you have any questions about TV, Internet, or home phone. You may reach Spectrum Mobile at (833) 224-6603.

Spectrum Customer Service

Spectrum Phone Numbers and Emails

Toll-Free Number: (855) 757-7328

Customer Service: (877) 424-9246

Business Customers: (866) 785-5681

Carrier Clients: (855) 293-7415

Existing Customers: (808) 643-8510

Hawaii Clients: (855) 363-4906

Moving: (866) 271-7664

New Customers: (855) 657-7328

Residential customers: (888) 812-2591

Spectrum Enterprise: (833) 224-6603

Spectrum Mobile: (704) 731-3001

Spectrum Mobile: (833) 267-6094

Spectrum TV Services: (203) 905-7801/(800) 892-4357/(888) 406-7063/(877) 673-0115/(888) 369-2408

Accessibility Solutions: (844) 762-1301

Sales: (866) 850-5136

Spectrum Enterprise: (855) 243-8892/(855) 892-2072

Sales/ Reservations: (855) 366-7132

Technical Support: (833) 780-1880

Spectrum Contact Information

Spectrum Website: www.spectrum.com

Corporate Office Address: Charter Communications, Inc. 400 Atlantic Street, 9th Floor, Stamford, Connecticut, 06901, United States

Fax: +1 (864) 297 2236

Mailing Address: 2 Digital Place, Simpsonville, SC 29681

Top Reasons of Customers Calls

  • Payments and Charges
  • Product/ Service
  • Staff
  • Activation/ Cancellation
  • Other

Spectrum Terms of Service

To read more: https://www.spectrum.com/policies/terms-of-service

Spectrum Privacy Policy

To read more: https://www.spectrum.com/policies/your-privacy-rights

Spectrum Pros and Cons

Internet, fast internet, all drawbacks and no benefits; pricey and intermittent service; no pros that I can see.

Cons: Ineffective customer support; time wasted in trying to address problems; Poor quality, I'm being overcharged for a service I can't receive Service

Spectrum Cable is a cable, phone, and Internet provider for residential and commercial accounts that offers phone service, cable television, and broadband Internet to both residential and commercial clients. It is hardly unexpected that Spectrum Cable receives many calls for customer support every day given its size and length of operation.

Tips for Calling Spectrum Cable Customer Service

You can follow these steps to ensure a productive customer support call:

  • Dial the appropriate number. There are two separate customer service numbers for Spectrum Cable. The other is for technical assistance, and one is for sales.
  • When you call, have any necessary documents in front of you. Order confirmations, account numbers, billing records, screenshots, model numbers from your equipment, and correspondence you've had with Spectrum in the past regarding your issue are examples of what might be included in this.
  • Be close to your devices or equipment when you call for technical assistance so you can troubleshoot alongside the professional.
  • So that you may take notes throughout your call, keep a pen and paper close at hand.