Disney Plus error code 90 means Disney Plus experienced a general error streaming to your device. This is typically a device compatibility issue, connection error, or account issue.

What Does Disney Plus Error Code 90 Look Like?


When Disney Plus error code 90 occurs, you will typically see the error messages:

"We are not able to connect with Disney+ at this point. Please try again. If the problem persists, visit the Disney+ Help Center (Error Code 90)."

How to Fix Disney Plus Error Code 90

To fix Disney Plus error code 90, please refer to the following solutions.

Restart Your Device and Router


The Disney Plus app may display error 90 due to a temporary malfunction of your TV/device or router. Restarting both devices will resolve the problem.

  1. Turn off your TV/device and router/WiFi extenders.
  2. Now unplug these devices from their power supplies and ensure that you unplug the router’s internet Cable as well.
  3. Then wait about 3-5 minutes before plugging back into the power supply. Now turn on your router and allow it to stabilize before connecting to the network.
  4. Next turn on the device. Wait for 1 minute.
  5. Now Open Disney Plus App and verify that the error code 90 has been cleared.

Reinstall the Disney Plus App


If the installation of Disney Plus is corrupt, the error code 90 might appear in the Disney Plus app. This issue can be fixed by reinstalling Disney Plus. We will show you how to install the Android app for Disney Plus.

  1. Open Settings on your Android TV/device, and choose App Manager (Apps/Applications).
  2. Next, select Disney Plus. Tap on Force Stop. Finally, confirm that you want to stop Disney Plus.
  3. Now, open Storage. Tap on Clear Cache.
  4. To clear your Disney Plus data, tap on Clear Data.
  5. Tap on the Uninstall button.
  6. Once uninstalled, restart your device.
  7. After restarting, download and install the Disney Plus app to verify that error 90 has been cleared.


Try a Different Network


You may encounter ISP restrictions that could cause error code 90 to appear on Disney Plus. Trying a different network might temporarily solve the problem. Before you proceed, make sure to check whether the problem can be solved by disconnecting from a VPN on your device or router.

  1. Disconnect your TV/device from the current network, and connect to another network. If no network is available for your device, you can try your phone's hotspot.
  2. Check the Disney Plus app to see if the error code 90 has been cleared.
  3. If the Disney error code 90 has been cleared, it could be ISP restrictions, blocking of your device/TV’s IP by Disney or misconfiguration of the router causing the issue.

Edit the Related Settings of Your Router

Different router settings, such as IPv6 and firewall on the router, can cause Disney Plus to display error code 90. Properly configuring these settings could resolve the problem.

Keep in mind that the instructions may be slightly different for certain users. You might need to dig deeper to get the instructions to work for you.

How to watch Disney Plus videos without error code

Downloading Disney Plus videos and watching them offline is the best way to avoid device compatibility issues, connection errors, or account issues affecting your viewing experience.

The content downloaded using the default option available on the Disney Plus app can be watched only on the same device and only for a specific period of time. Moreover, you will not be able to share the content downloaded using the default option.

MyStream Disney Plus Downloader can be a great option that can be quite practical and useful in this perspective. It provides you access to an enhanced download option for your Disney Plus content in 1080p video quality and a faster speed.


How to Solve Other Common Disney Plus Error Codes?

This article explains in detail how to resolve Disney Plus error code 90. Moreover, MyStream Disney Plus Downloader has been one of the premium options for downloading your favorite content to watch offline without any Disney Plus error code.

Other Common Disney Plus Error Codes: